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Privacy Policy

PRIVACY POLICY INTRODUCTION

This privacy notice lets you know how we look after the information we may have collected from you, how we use that information and what to do if you want us to change the way your information is used. It also explains your rights under current data protection law.

We may change this privacy policy from time to time and you can always return to this web page to view the latest policy. We may inform you of changes we make in the future although, unless we have specifically notified you of a change, the policy that will apply to you will be the version in force when we last collected information from you.

Who we are

We are Kids In Style Limited (previously known as KIDSNS UK Limited prior to 22nd February 2013) and for the purposes of this document is the entity referred to as ‘we’ or ‘us,’ and kidsinstyle.co.uk as the ‘website.’ You can contact us in writing at 4 Chapel Lane, Stanwick, Wellingborough, Northamptonshire, NN9 6QB, by telephone at +44 (0)7905 950 358, by email at info@kidsinstyle.co.uk or via the website by clicking here.

About the information we collect

We collect information from our customers at different times and in different ways. How we use that information and the lawful basis that permits this is different depending on when we collect the information. This also helps determine the length of time for which we hold your information.

Existing Customers of Kids In Style (as at 25th May 2018)

If you are an existing customer of ours at the 25th May 2018 we may have collected some information from you when you purchased from our website, our ebay site or in person. This may include your name, address, an email address and a telephone landline and/or mobile number.

We also use your name, address and/or email address to send you information about products we think would be of interest to you including promotions and offers, details of new ranges and products. This does not include products and services from any third parties. This marketing is part of our interest as a business but you can ask us to not to use your information in this way by letting us know what you would prefer not to receive. We always stop marketing to you if you ask us to.

In these circumstances, we will retain your information for up to 10 years after your last purchase with us.

Making a purchase from our Website or over the phone

When you purchase a product from us using our website we will collect your name, address, an email address and a telephone landline and/or mobile number.

We need this information in order to fulfil your order and also to allow you to return any product(s) if you wish and deal with any concerns you might have. This is a contract between us and if you do not provide the information we will not be able to sell you products this way. We are also required to collect some of this information to meet our legal obligations such as accounting for VAT.

In these circumstances, we will retain your information for up to 10 years after the performance of the contract.

We use all of this information in the selection of new products, improve our website and your customer experience. We believe this is within our interest as a business. You can ask us not to use your information in this way by contacting us at the address or email address above explaining why you feel this is not appropriate in your circumstances.

We also use your name and email address to send you information about products we think would be of interest to you including promotions and offers, details of new ranges and products. This does not include receiving details of products and services from any third parties. This marketing is also part of our interest as a business but you can ask us to not to use your data in this way by letting us know what you would prefer not to receive by sending an email to newsletter@kidsinstyle.co.uk. We always stop marketing to you if you ask us to.

In these circumstances, we will retain your information for up to 10 years after your last purchase with us.

Joining the Email Newsletter list

We collect your name and email address when you supply these on our website’s Subscriber pages, our FaceBook page, place an order on our website or you create a new account but are not buying a product at that time. We use this to add you to our email newsletter subscriber list.

This data is used to send you details of the products, offers and promotions. By supplying your details on this page you are agreeing to the use of this data in this way. You can ask us to stop providing this information by clicking the unsubscribe link on any email we send you. We will stop using your email address to send you marketing information once you have asked us to but to ensure you don’t receive further email marketing we will retain the email address.

In these circumstances, we will retain your information for up to 10 years from an unsubscribe request.

Entering a Competition

When you enter one of our Facebook competitions, we may collect your name and email address. You may be offered the opportunity to join our email newsletter list at the time you enter the competition. If you take this opportunity, we will treat your information in the way described above under ‘Joining the Email Newsletter list’.

If you do not take this opportunity, the information you provide will be used to operate the competition you have entered and select a winner. If you wish to withdraw from the competition you can do so by contacting us at info@kidsinstyle.co.uk.

How we look after your information

We take the security of your information very seriously, employing appropriate measures such as encryption to ensure that information is transferred and stored securely.

Your rights in relation to your information

As well as the right to ask us not to use your information for a particular purpose, you have a number of other rights:

You can ask us to let you know what information we hold about you and how that is being used. We will provide you with a copy of your personal information free.

If you believe any of the information we hold about you is incorrect you can ask us to change it. You can ask us to stop using your information whilst we check its accuracy.

You can ask us to delete any information we hold about you. Depending on the reasons we hold the information it may not always be possible to delete your information but we will inform you if that is the case. In some circumstance, we may ask you if we can hold your information to ensure that we comply with your wishes, for example to ensure we don’t send you any marketing in the future.

You can ask us to stop using your information whilst we look into any request to stop using your information for any of the purposes listed in this privacy policy.

We will try to deal with all of your requests and concerns fairly and to your satisfaction but if you remain dissatisfied with how your information is handled or how we have dealt with your concerns, you have the right to lodge a complaint with the Information Commissioner’s Office. You can contact them by telephone +44 (0)303 123 1113, or go online at www.ico.org.uk/concerns.


 

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